Job Description 

• Scheduling in maintenance jobs and dividing into teams in accordance with agreed timescales, performance standards and budget.
• Ensuring job sheets are filled in correctly by supervisors and logged/returned to the necessary departments.
• Direct, motivate, manage, and monitor supervisors and operations staff.
• Manage and develop a professional and effective team, ensuring objectives are set, monitored, and achieved and that employees are appraised and have a personal development plan.
• Carrying out regular site visits and weekly reports to senior management.
• Reporting back to site managers immediately with photographic evidence if our work is being damaged by others.
• Ensure your teams are competent to carry out tasks and that they have the correct tools in place.
• Ensuring the maintenance equipment and vehicles are well looked after.
• To ensure that complaints and general enquiries are dealt with in a timely manner.
• Conflict resolution (particularly with clients but also with ground staff)
• Pre warning Clients 1 month in advance when contracts are due to expire.
• Pricing new maintenance contracts as they come in and renewal of existing contracts.
• Ensure full compliance to KLG’s procedures relating to Health & Safety, HR, Quality Control, Customer Care etc.
• To identify and implement improvements to the way our service is delivered to ensure continuous improvement in efficiency and service standards.
• Using Purchase control when necessary for placing and signing off orders.
• Clear communication with accounts and commercial department on when jobs need invoicing etc.
• Attend meetings with management.
• To assist contract managers when required. This will be more so in the Winter months as the maintenance timescales ease off.

Job Types: Full-time, Contract, Permanent

Salary: £31,000.00-£35,000.00 per year